Patient Appointment Information    Thank you for selecting Champlain Valley Cardiovascular    Associates for your cardiology care.    We try to accommodate all requests for specific cardiologists,    but there may be times when the physician you ask for is not    available. If this happens, you may see an associate or, if you    prefer, reschedule your appointment. Scheduling Appointments    We realize that our patients' time is valuable, and we make    every effort to see patients at their scheduled time. However,    occasionally, our office falls behind schedule. We ask for your    understanding; we, also, ask that patients provide 24 hour notice    when needing to cancel or reschedule their appointment. With    this advanced notice, the time can be scheduled for another    patient. What to Bring to your Appointment     Insurance card(s)     Referral forms (if required)     List of all prescription and over-the-counter medications     that you are currently taking     Any required co-payment     Pertinent medical and surgical history information     If you are scheduled for a treadmill test, bring or wear     comfortable walking shoes What to Expect    On your first visit, we'll ask you to tell us about your medical    history. We'll give you a comprehensive physical examination, and    conduct any diagnostic tests necessary to provide you with the    best possible care. Each office is equipped with state-of-the-art    diagnostic equipment to provide you with a complete evaluation of    your heart.    At the end of your evaluation, the physician will give you their    impressions and answer any questions you may have. If test    results are not immediately available, we'll contact you or your    primary care provider by phone or mail. We will also work    closely with your family physician and forward a complete record    of your visit with our recommendations.    If your condition requires you to be hospitalized for further testing    or treatment, CVCA's cardiologists will continue to supervise your    care. More than one of our physicians may see you during your    hospital stay, but the individualized approach to your care will be    similar regardless of which physician you see. Office Hours/Appointments/Emergencies    Our regular office hours are 8:30 a.m. to 4:30 p.m., Monday through    Friday. Patients are seen by appointment only. If you have to    cancel an appointment, please give us 24 hours notice. We value    your time, so we make every effort to stay on schedule. However,    your cardiologist may be delayed due to an emergency or special    procedure. If this happens, and you are unable to wait, our staff will    be happy to make another appointment for you.    If you are experiencing a problem that you feel cannot wait until    your next appointment (chest pain, for example), you may be    directed to a hospital emergency room. CVCA cardiologists are    always available for cardiac emergencies.    In an emergency, if you need to contact the physician before or    after office hours, or on the weekends, call the office where you are    normally seen. Give your name and number, and the nature of your    problem or concern, to the answering service. Your request will then    be relayed to our physician on call. Insurance and Payment Information    We are a provider for Medicare and most major insurance plans.    We provide insurance billing through Sound Management & Billing    Service, Inc., and we encourage all patients to confirm their    coverage prior to making an appointment. Co-payments are due    at the time of the appointment. If the insurance company does    not pay the full balance, or denies the claim, then any unpaid    balance is due within 30 days following the appointment.    Please call us with any questions regarding which insurance plans    we accept or other billing concerns. Insurance coverage and benefit    questions should be directed to your insurance company.